We are seeking a motivated and detail-oriented Retail Staff to join our in-store team at Gotcha Fresh Tea. In this role, you will work closely with our supervisor in ensuring smooth daily operations of the store, delivering excellent service, and maintaining high standards of quality and cleanliness.

MAIN DUTIES/RESPONSIBILITIES

· Ensure exceptional customer service by greeting customers and taking orders.

· Prepare and present beverages at the highest quality and consistency.

· Maintain cleanliness and organization of the store, including storage areas, in accordance with health and safety regulations.

· Adhere to company policies and procedures, including cash handling and operational protocols.

· Collaborate with management to provide feedback from customers.

REQUIREMENTS

· Previous experience in a similar role is advantageous.

· Excellent communication and interpersonal skills.

· Strong organizational and multitasking abilities.

· Ability to work flexible hours,



including weekends and holidays.

· Education or certifications in hospitality management is advantageous.

ADVANTAGES
Opportunities for professional development and advancement within a growing company. Dynamic and collaborative work environment. Discount on store merchandise and drinks

If you are passionate about delivering exceptional customer experiences, we encourage you to apply for the Retail Staff position at Gotcha Fresh Tea.

Join us in creating memorable moments for our customers and contributing to the success of our store. Please submit your resume and a cover letter detailing your qualifications and interest in this role.

Job Types: Full time, Part-time, Casual

Pay: $27.81 – $34.76 per hour

Advantages
Employee discount
Free drinks
Professional development assistance

Work Location: In person

📌 Tea Rista At Sydney Fish Market Glebe
🏢 Gotcha Fresh Tea Sydney Fish Market
📍 Glebe