We are seeking an experienced IT Support Technician to join our team and provide high-quality onsite and remote technical support to end users.

The successful candidate will have solid hands-on experience in hardware and software troubleshooting, end-user support, peripherals, printers, and basic networking.

Key Responsibilities
Provide technical support to end users (Onsite/Remote)
Troubleshoot Windows desktops, laptops, applications, peripherals, and user access issues.
Diagnose and resolve hardware and software incidents.
Install, configure, maintain, and troubleshoot workstations and laptops.
Support user onboarding, workstation setup, and device replacement.
Assist users with Microsoft 365 applications and common business applications.
Perform remote troubleshooting using approved remote-support tools.
Escalate unresolved or complex issues to L3 support teams.




Troubleshoot scanners, multifunction devices, barcode scanners, docking stations, monitors, and other peripherals.
Liaise with printer vendors or third-party support providers when required.
Support meeting rooms, workstations, printers, and network-connected devices.
Perform site visits and physical troubleshooting when remote resolution is not possible.

Mandatory Requirements:
Valid Australian driver's license
Own reliable vehicle
Ability to work 37.5 hours per week,
Willingness to travel to customer/site locations when required

Please email your CV to [email protected]

Pay: From $33.50 per hour

Work Location: In person

📌 It Field Technician Narembeen
🏢 ITECHNOLOGY AUSTRALIA
📍 Narembeen