Corporate Investigative Services Pty Ltd is a trusted provider of insurance investigation services to Australia’s leading insurers. We specialise in General Insurance Claims Investigations, delivering accurate, timely, and compliant investigative outcomes across Victoria.
The Role – General Insurance Investigator
We are seeking experienced General Insurance Investigators / Private Investigators to join our growing team servicing Greater Melbourne.
This role will involve end‑to‑end insurance claim investigations, including interviewing, evidence gathering, report preparation, and liaison with insurers.
Key Responsibilities
Conduct General Insurance Claims Investigations
Interview insured parties, witnesses, and relevant third parties
Gather, document, and assess evidence (statements, photographs, records)
Prepare transparent, accurate, and qualified investigation reports
Communicate effectively with insurers and internal stakeholders
Manage multiple investigations while meeting reporting deadlines
Skills & Experience To be successful in this role, you will have:
Current experience in insurance investigations or claims investigations
A current Victorian Private Investigator’s Licence
Strong time management and case prioritisation skills
Established written communication and report‑writing ability
A professional approach and strong commitment to client outcomes
Intermediate to advanced Microsoft Office skills
Highly Desirable
Knowledge of the General Insurance Code of Practice
Proven experience conducting General Insurance Investigations
Why Join Us?
Supportive and experienced investigations team
Ongoing workflow with major insurance clients
Professional, ethical, and collaborative working workplace
A company that values investigator experience and quality reporting