The Smith Family is seeking a National Manager Customer Experience & Strategy to lead a national CX function, aligning supporter insights with Marketing, Philanthropy and Fundraising aims. You will guide a multi-disciplinary team in delivering exceptional supporter experiences and driving long-term engagement across Australia.
This leadership role focuses on outcomes, continuous improvement and team-oriented change, in a not-for-profit workplace that values impact and innovation.
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📌 National Head Of Customer Experience & Strategy Sydney (Australia)
🏢 Talentpath Recruitment
📍 Australia
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