Enhance your career with Victoria's largest regional Health Service
Be part of a team who are focused on providing the highest quality patient-centred care
Enjoy a role that will be varied, challenging and rewarding
Enjoy work-life balance in our stunning region with this excellent permanent part-time opportunity (27 hours per fortnight)
About the role
The Administration Officer (Paediatric Outpatients) is responsible for the delivery of consumer-focused administrative support; ensuring equity of access throughout the patient's journey at Barwon Health and to assist the multidisciplinary team by providing efficient and effective clerical support so as to achieve desired outcomes.
You will provide day to day operations of the reception area for paediatric outpatients.
Welcoming families to the paediatric outpatient service, along with general Barwon healthy enquiries.
You will be responsible for data entry and customer service both face to face and over the telephone.
Key responsibilities
Provide prompt, equitable and accurate customer service in a professional courteous and helpful manner.
Ensuring customer focused standards are continuously maintained.
Ensuring patient confidentiality is maintained at all times consistent with Barwon health policies and values.
Utilisation on Barwon Health's IT systems with accurate patients related documentation.
Provide accurate data entry and compliance with reporting standards.
Ensuring the completion of mandatory competencies and Performance reviews.
Establish and maintain effective communication within a multidisciplinary team.
Provide accurate data entry in compliance with reporting standards
Comply with relevant Barwon Health's policies and procedures.
Practice in accordance with relevant health care or industry standards.
Undertake special projects or reports required by the manager.
Exhibits commitments to Barwon Health's values including commitment to age-appropriate communications and behaviours
What we're looking for




Experience in challenging and busy consumer focused environment
Experience in customer service
Computer literacy and the ability to learn specialist programs used within paediatric outpatient department
Experience In a team focused environment
Ability to work rostered shifts that include day, evening and across different Barwon Health locations
Position Description
Please note Barwon Health will only contact you via our official email and never use unconventional means, such as text messaging or other services.
Barwon Health staff benefits
Excellent working conditions and a strong sense of job satisfaction
A vibrant staff wellbeing program and access to our 24/7 Employee Assistance Program
Extensive career development opportunities
Attractive salary packaging benefits
Living expenses capped at $9,010
Meals and entertainment capped at $2,650
For more information about working at Barwon Health, please click
here
Diversity and inclusion
Barwon Health is an inclusive and welcoming employer, committed to reflecting the diverse communities we serve.
We value and celebrate people of all genders, sexual orientations, cultural backgrounds, faiths, abilities, family structures, and identities, and encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, culturally and linguistically diverse communities, and members of the LGBTIQA+ community.
Child safety
We are strongly committed to the safety and wellbeing of all children and young people.
Click here
for further information on the Victorian Government's Child Safe Standards
Additional information
If you need adjustments to participate in the recruitment process, please contact us at
[email protected]
All appointments are subject to:
Satisfactory Police Record Check
Immunisation Status Clearance
Working with Children Check (if applicable)
To apply, you will need a resume and a tailored cover letter outlining your skills, experience, and suitability for the position in line with the requirements of the position description.
Please note:
We do not accept resumes via email.

📌 Administration Officer (Grade 1), Paediatric Outpatients (Western Australia)
🏢 Barwon Health
📍 Western Australia