Job Description
KPay Group (KPay) is a leading fintech company empowering businesses of all sizes with simple, smart, seamless, and secure technology solutions.
Serving 95,000+ merchants across Hong Kong, Singapore, Japan, and Australia, we help businesses grow through an integrated platform for payments, financial management, and digital transformation.
Backed by USD 55 million in Series A funding — the largest global payments-sector Series A in **** — KPay has been recognised as Forbes Asia's 100 to Watch *****) and PayFac of the Year *****).
As we continue to expand globally, we're building products that are intuitive, trustworthy, and designed for businesses across different markets.
About the Role
We are seeking a Product Designer – Global Markets to join KPay Australia's Product team and help shape how our products are experienced by businesses around the world.
This is an exciting opportunity for a 1–3 year Product Designer looking for real ownership, international exposure, and the opportunity to work on products used by thousands of businesses.
Based in Australia, you'll bring a strong understanding of Australian and Western user expectations into product decisions, while working closely with Product Managers, Engineers, and Designers across our global teams and markets.
You'll contribute across the full product lifecycle, from research and discovery through to design, launch, and optimisation.
Key Responsibilities
Product Design & UX
Design end-to-end flows and features across KPay's business and financial products
Create intuitive, simple, and visually polished experiences
Develop user flows,



prototypes, and high-fidelity designs
Work closely with Product and Engineering teams to bring designs to production
Global Markets & Customer Experience
Bring the Australian and Western market perspective into product decisions
Identify where UX, language, tone, or visual design may not resonate with target markets
Conduct merchant interviews, concept testing, and usability research
Turn customer insights into actionable product improvements
Help ensure products feel skilled, trustworthy, and easy to use
Content & Accessibility
Own the English source experience, including interface copy, terminology, hierarchy, and error states
Design with localisation and WCAG 2.2 AA accessibility standards in mind
Work closely with Product, Engineering, Design, and Business teams across multiple global markets
Collaborate with stakeholders across Australia, Hong Kong, Japan, Singapore, Guangzhou, and other markets as KPay expands
Participate in design reviews and regular critique with senior designers
Clearly communicate your design thinking and decisions
Balance customer needs, business goals, technical constraints, and design quality
Build a strong understanding of KPay's products, including payments,



financial services, business workflows, and emerging technology
What We're Looking For
1–3 years of experience designing digital products, or equivalent portfolio experience
A strong portfolio showing your thinking and problem-solving, not just final screens
Strong understanding of Western product conventions and user expectations
Strong interaction and visual design skills
Confidence to challenge ideas and communicate your perspective
Comfortable working independently and navigating ambiguity
Strong interest in building products for global markets
Preferred
Experience with B2B, SaaS, fintech, payments, financial services, or transactional products
Experience with user research or usability testing
Experience designing for multiple markets or localisation
Familiarity with accessibility and design systems
Interest in fintech and emerging technology
Why Join KPay?
Join a high-growth fintech company expanding across global markets
Work on products used by 95,000+ merchants across APAC
Gain exposure to the full product lifecycle
Collaborate with Product, Design, Engineering, and Business teams across multiple global markets
Own real features used by real merchants and shipped to production
Gain exposure to different markets, customers, and product challenges
Opportunities for HQ visits in Hong Kong and exposure to new markets
Build your career in a fast-growing, international product team
Help us design better business experiences and shape how KPay grows across global markets.

📌 Product Designer - Global Markets (New South Wales)
🏢 KPay Group
📍 New South Wales