15 Sep
|
Infosys
|
New South Wales
15 Sep
Infosys
New South Wales
Job Description
Infosys in Sydney is seeking a Major Incident Management Team / Operations Lead to drive the end-to-end incident lifecycle across a multi-supplier SIAM ecosystem. You will lead incident responders, coordinate bridges, and ensure rapid service restoration for critical P1/P2 incidents while maintaining clear stakeholder updates.
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You'll oversee governance, logging in ServiceNow, and performance reporting, with a robust focus on continuous improvement, cross‐vendor accountability, and operational
📌 Senior Major Incident Command Lead (New South Wales)
🏢 Infosys
📍 New South Wales