Job Description
Job Description
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As a Fleet Services Officer, you'll play a key role in delivering exceptional customer service and operational support across a range of fleet management activities, including CTP and registration renewals, fuel cards, driver kits, tolls, and infringements.
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Job Requirements
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Customer service, administration, retail, or hospitality experience.
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Strong organisational skills and ability to meet deadlines.
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Excellent communication and interpersonal skills.
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Problem-solving mindset with a customer-focused approach.
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High attention to detail.
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Proficiency in Microsoft Office, particularly Excel and Word.
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Ability to work effectively in a fast-paced team environment.
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Job Responsibilities
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Manage customer enquiries and support fleet services, including fuel cards, tolls, registrations, and infringements.
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Deliver timely, accurate service while meeting agreed service standards and deadlines.
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Take ownership of customer requests and work to resolve issues efficiently.
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Collaborate with internal teams to support operational outcomes and enhance the customer experience.
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Build strong stakeholder relationships and contribute to a positive team culture.
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Handle customer complaints professionally and in line with company procedures.
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Job Perks
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Recharge and relax with up to four extra days of leave each year. We call them Wellness days
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We offer industry leading 20 weeks paid parental leave
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Save plenty with vehicle salary packaging
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Monetary service milestone awards
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Recruitment referral bonus
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Discounted mobility products and services
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Flexible work arrangements
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Career progression opportunities (over 25% of our vacancies get filled internally!)
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Education support towards your growth, including an individual learning budget per year, free access to LinkedIn Learning and more
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Two paid volunteer days each year to give back to causes that matter to you
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Health and wellbeing support including a subsidy and an innovative Employee Assistance Program
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What's next
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We'd love to hear from you if you're ready to take on your next challenge at a company that embodies diversity and belonging while also offering work-life balance and career development.
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We are a proud equal opportunity employer and welcome everyone to our team.
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As a pre-requisite to employment, the successful applicant will be required to complete a pre-employment screening.
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Aboriginal and Torres Strait Islander candidates are encouraged to apply.

📌 Customer Service And Operations Officer (New South Wales)
🏢 SG Fleet AU
📍 New South Wales