Job Description
Percepta is seeking a Customer Support Program (CSP) Administrator in Melbourne, AU to assess financial assistance requests after Ford Express Recent Vehicle warranty coverage ends in Australia and New Zealand.
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You will review claims for correct category, repair method, and standard repair times per Ford manuals, adjudicating Ford Australia's contribution to repair costs while liaising with Service Engineering and dealership networks.
📌 Automotive Csp Administrator: Warranty Claims & Support (Victoria)
🏢 Percepta
📍 Victoria
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