Job Description
About The Company
n
Supagas is a fast-growing national, leading supplier of cylinder gases such as LPG, Industrial Gases, Hospitality Gases and Helium. We are rapidly building a reputation for growth and success based on an exceptional "YES WE CAN" customer service offering and quality products in the highly competitive market.
n
About The Role
n
Supagas is welcoming applications for full time Customer Service Officer's to join our team. You'll be the first point of contact for new and existing LPG & Bulk Commercial & Domestic customers, providing professional and friendly support. Specifically, you'll handle activities such as order processing, payment management, account reconciliation, pricing and administration.
n
Experience Required
n
n
Proven experience in an inbound call centre environment, managing high call volumes.
n
Highly developed telephone communication skills when engaging with customers, stakeholders and staff, always maintaining a customer first approach.
n
Proficiency in Microsoft Suite applications such as Outlook, Excel, and Teams.
n
Flexibility. This office-based role requires two rotating shifts: 8:00 AM to 4:00 PM and 9:00 AM to 5:00 PM.
n
The skill to multi-task and work effectively across various programs and platforms, simultaneously.
n
A self-starter attitude with robust organizational skills, able to operate both independently and in a team setting.
n
Resilience and effective time management.
n
n
What we offer?
n
n
Free onsite parking.
n
Yearly bonus (STIP).
n
Real essence of family and community across the team.
n
Career development opportunities and ongoing training.
n
Referral rewards - earn extra by referring friends to join the team.
n
Access to our Employee Benefits App - discounts at 1,700+ brands for you and your family.
n
📌 Customer Service Officer (Perth)
🏢 Supagas
📍 Perth