Job Description
SERVICE ADVISOR
n
Monday – Friday | 8:00am – 6:00pm
n
1 in 2 Saturday mornings
n
We're recruiting for an experienced Service Advisor to join an established automotive dealership.
n
This is a great opportunity for a customer-focused automotive professional looking to join a busy aftersales department with a strong team environment and long-term career prospects.
n
The Role
n
You'll be responsible for managing customers throughout the service and repair process, from booking vehicles into the workshop through to collection.
n
Your Responsibilities Will Include
n
n
Booking customers and vehicles into the workshop
n
Preparing job cards and repair orders
n
Discussing vehicle requirements and repair work with customers
n
Providing estimates and keeping customers updated
n
Liaising closely with Technicians and the Workshop Controller
n
Identifying additional work and upselling where appropriate
n
Managing customer expectations
n




Handling queries and resolving issues professionally
n
Ensuring vehicles are completed and ready for collection
n
Delivering a consistently high level of customer service
n
n
What We're Looking For
n
n
Previous Service Advisor / Aftersales experience
n
Strong automotive knowledge
n
Excellent communication and customer service skills
n
Confident dealing with customers face-to-face and over the phone
n
Strong organisation and attention to detail
n
Ability to work effectively in a busy workshop environment
n
Skilled, positive and commercially aware approach
n
n
The Package
n
n
Monday – Friday, 8:00am – 6:00pm
n
1 in 2 Saturday mornings
n
Established dealership
n
Professional working environment
n
Long-term career opportunity
n
Competitive salary and earning potential
n

📌 (Km3) Service Advisor (Queensland)
🏢 Pembrook Resourcing
📍 Queensland