Job Description
Job Category: Cleaning, Concierge, Security
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About Auxus
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Auxus is a premium concierge and workforce solutions business, and a proud member of the Glad Group. We deliver meaningful experiences for some of Australia's most respected organisations, partnering with government departments, corporate and commercial clients, and high-profile venues.
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Behind every seamless experience is the Auxus team — bringing pride, expertise, consistency and attention to detail to every interaction. We hire with purpose, develop talents, and build careers that last.
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Job Description
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Primary Purpose
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We are seeking experienced, customer-focused Workplace Concierges to join our Sydney Metro team across a range of premium workplace environments. As a key point of contact for staff, visitors and contractors, you will deliver a polished front-of-house experience while supporting the smooth and efficient operation of the workplace.
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Snapshot of Your Day
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Deliver outstanding customer service by greeting and assisting employees, visitors, and contractors
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Proactively welcome all staff, visitors and contractors, ensuring correct access to the site
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Manage access cards, visitor and locker registers, key management and mail handling
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Respond to email enquiries and phone calls, action Service Now tickets accurately in a timely manner
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Assist with basic AV/IT troubleshooting, liaising with IT for more complex issues
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Conduct floor walks throughout the day,



raising any cleanliness or facility concerns to maintain workplace standards
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Manage meeting room bookings and set up to be in ready-to-use conditions
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Monitor and restock stationery and kitchen supplies as needed
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Act as Emergency Warden and First Aider (secondary responder) as required
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Desired Skills and Experience
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About You
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Desirable qualifications or experience in
hospitality/customer
service
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Strong organisational skills and the ability to multi-task
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Qualified verbal and written communication skills
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The ability to work under pressure in a busy environment and meet deadlines
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Intermediate to advanced Microsoft Office skills, particularly Excel
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Strong time management and attention to detail
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A National Police Check, or willingness to obtain one
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Willingness to be trained as a First Aider and Emergency (Floor) Warden
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Why Join Auxus
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Progressive career pathways, including team leader and precinct opportunities
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Uniform provided and a supportive local team
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Ongoing training and development, including first aid and emergency warden accreditation
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Supportive team environment backed by the Glad Group network
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Opportunity to work across a variety of high-profile government and corporate sites
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We're looking for people who take pride in Creating Lasting Impressions Every Day and are committed to developing their skills and delivering exceptional service.

📌 Workplace Concierge (New South Wales)
🏢 Glad Group
📍 New South Wales