Job Description
We are currently looking for a motivated Sales Coordinator to join our vibrant and supportive team in Bankstown. The Sales Coordinator will report to our National Service Manager, providing efficient support for the day-to-day operations at our Bankstown warehouse, in a highly structured and organised manner.
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What will your daily responsibilities include in this role?
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Undertake administration and customer service tasks across multiple functions: sales (both Motion and Energy Solutions), service and warehouse operations for the Bankstown site which include (but are not limited to):
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Effective management of day-to-day scheduling requirements for a team of Service Technicians; allocating jobs and using a PC-based electronic reporting program for quoting and reporting purposes.
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Communicating with customers on the scheduling of jobs and providing job status updates, ensuring all service jobs are completed on time and to the customers' requirements.
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Managing the order entry process from quote to despatch whilst ensuring open communication with both internal and external customers.
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Resolving customer complaints and escalating in a timely manner where necessary.
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General office duties; meet and greet visitors, answering phones and directing enquiries to the appropriate team/person.
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Build strong customer relations (both internal and external) whilst enhancing the reputation of Exide Technologies as an ethical supplier of quality products.
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Work always to foster a culture of collaboration and continuous improvement.
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What we are looking for:
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5+ years' proven sales and service
coordination/administration
experience in an industrial environment.
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Accuracy and solid attention to detail
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Exceptional written and verbal communication skills
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A 'can do' attitude and be a positive team player
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Experience using Oracle ERP system, preferred but not essential
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Proficient in Microsoft Office Word, PowerPoint, Excel, and Outlook
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We offer
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Join a contemporary, expanding division within a global organisation where your ideas andinitiative truly matter. You'll enjoy a supportive, collaborative environment with room togrow and the resources to thrive.
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Career development in a global organisation with international growth pathways
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Competitive salary, including participation in the annual incentive plan
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Employee assistance program
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Service recognition program
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Professional learning and development opportunities
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A dynamic, future‐focused workplace committed to sustainability, diversity, andcontinuous improvement
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Working with us means being engaged and agile. Our culture of continuous learning and commitment to sustainability and diversity create an environment where you cangrow your skills and your career.
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Job location
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Australia, BANKSTOWN
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Location
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135 Nancy Ellis Leebold Drive, Bankstown NSW
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Minimum level of education required
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2- A-levels
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Minimum level of experience required
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6-10 years
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Reference
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📌 Sales Coordinator M/F (New South Wales)
🏢 EXIDE Technologies
📍 New South Wales