Job Description
We are looking for an Assistant Client Executive or Client Executive to join GSA's growing Melbourne team! This is a newly created role working within our Corporate team, and would be the perfect opportunity to develop your insurance career!
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The main responsibilities include:
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Providing exceptional customer service to both internal and external clients.
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Provide high level of support to all team members and ensure that all requests are met in a timely and efficient manner.
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Processing of new business, renewals and policy document preparation and maintenance.
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Ensure provision of excellent service to clients and the highest quality input to insurers including:
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Quoting of renewals and processing of
endorsements/amendments
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Preparing correspondence between GSA Pty Ltd clients and underwriters for approval of the Account Executive
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Update claims status reports.
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Ensure provision of excellent service to clients and the highest quality documents to insurers.
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Providing and following up on quotations.
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Processing all new business.
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Processing of
endorsements/amendments.
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Premium calculations and allocations where required at the client's direction.
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Preparing correspondence and reports between GSA Pty Ltd clients and Insurers.
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Provide high level of administration support to the broking team and the great administration team.
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Assist with Management of debtors
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Support the team with all duties and assist them to achieve budget
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Education & Qualifications
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A Diploma or Degree in Business / Finance / Commerce or equivalent is advantageous
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Tier 1 Insurance Broking Compliance preferred but not essential
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Knowledge & Experience
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At least 6-12 months Insurance industry experience
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Strong written and verbal communication and interpersonal skills
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The ability to build and develop relationships and liaise with clients at all levels
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Customer service skills and business acumen
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The ability to manage your time and work on a number of tasks concurrently
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Strong analytical skills
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The ability to work well in a team environment
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An understanding of client confidentiality
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Administrative and IT skills, including Microsoft Word, Excel and Outlook
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Self-motivated with personal drive and ambition
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Excellent attention to detail and organisational skills
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Some of our advantages and perks
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You will become part of GSA's energetic, determined and vibrant culture. Some of our employee benefits include:
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Competitive remuneration structure: We have competitive salaries and bonus schemes to reward our staff for their contributions
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Social and Industry charity events: Our staff enjoy a host of social and charity events with our annual bowls/picnic Day, EOFY Event, and End of Year celebration with the entire team
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Travel insurance benefits: Enjoy comprehensive travel insurance for you and your family
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Salary continuance: Feel secure knowing you will be looked after should you be unable to work
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Employee training: GSA focus on improving the skill set and technical knowledge of our staff
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Health and Well-being Benefits: GSA staff receive a wide range of Health and Well-being perks such as Skin Checks, Flu Vaccinations, Education Seminars and comprehensive EAP support via Sonder
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📌 Assistant Client Executive / Client Executive (Victoria)
🏢 GSA Insurance Brokers
📍 Victoria