Job Description
End User Desktop Support
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Adelaide SA | FIFO from Adelaide
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3-month contract | Likely to extend
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Roster: 1 week work / 1 week off
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12-hour shifts, Thursday to Wednesday
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Flights & accommodation provided
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Food provided on site
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About the Role
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We are seeking an experienced End User Desktop Support Specialist to provide onsite IT support in a remote site environment.
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Key Responsibilities
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Provide onsite Level 1 IT and desktop support, including laptop builds and troubleshooting.
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Support hardware, applications, unified communications and guest networks.
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Troubleshoot desktop and application issues and provide face-to-face support to end users.
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Manage incidents and service requests through to resolution.
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Perform daily meeting room diagnostic checks.
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Coordinate printer maintenance, consumables and hardware repairs with vendors.
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Manage hardware failures, replacement parts and physical installation.
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Maintain IT asset and equipment records.
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Provide regular updates to users and work closely with Service Desk and resolver teams.
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Perform other IT support duties as required.
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About You
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Experience in desktop, service desk or onsite IT support.
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Strong troubleshooting skills across hardware and applications.
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Excellent customer service and communication skills.
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Comfortable working in a site environment.
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Ability to work 12-hour shifts on a FIFO roster.
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Robust incident and service request management skills.
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Service Desk/ticketing experience preferred.
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Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability. If you require an adjustment to the recruitment process, including the application form in an alternate format, please contact me on the above contact details.

📌 End User Desktop Support -Fifo Role (South Australia)
🏢 Paxus
📍 South Australia