Deliver outstanding service and act as a key point of contact for Product Administration enquiries
Prepare and manage client correspondence and account maintenance requests
Investigate, resolve and escape operational issues in a timely manner
Reconstruct historical cost base information to support CGT reporting requirements
Analyse and interpret complex data, identifying and resolving discrepancies
Support quarterly and annual tax reporting processes and liaise with external providers
Calculate and process client-facing and platform service fees
Manage account closures and support MDA compliance, monitoring and reversion activities
Partner with Reconciliations and Corporate Actions teams to ensure data integrity and service quality
Contribute to process improvement initiatives, risk management activities and regulatory compliance obligations
Requirements
Experience within the financial services industry
Strong analytical and problem-solving skills with the ability to interpret data and investigate issues
Excellent organisational skills with the ability to prioritise competing deadlines
Strong written and verbal communication skills and the ability to build effective stakeholder relationships
Ability to work independently while contributing positively to a collaborative team workplace
Intermediate Microsoft Office skills, particularly Outlook, Excel and Word




A proactive mindset with a focus on continuous improvement and service excellence
Understanding of Corporate Actions and their impact on cost bases (desirable)
Knowledge of various asset classes and portfolio reconstruction (desirable)
Experience using Iress IPS (desirable)
Core Competencies
Demonstrates strong analytical and problem-solving capabilities, with a focus on data interpretation and operational issue resolution.
Proficient in managing client correspondence and account maintenance while ensuring compliance and service excellence in the financial services industry.
Highest-signal resume keywords
Financial Services Experience
Data Analysis and Interpretation
Client Correspondence Management
Microsoft Office Proficiency
Corporate Actions Knowledge
ATS Optimization Keywords
Hard Skills
Data Analysis
Cost Base Reconstruction
Tax Reporting Support
Operational Issue Resolution
Service Fee Calculation
Soft Skills
Analytical Skills
Organisational Skills
Written Communication
Verbal Communication
Team Collaboration
Industry Keywords
Product Administration
MDA Compliance
Reconciliations
Corporate Actions
Asset Classes
Tools & Technologies
Microsoft Outlook
Microsoft Excel
Microsoft Word
Iress IPS
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📌 Administration Services Officer (Sydney)
🏢 Jobtailor
📍 Sydney