About The Role
You'll be the heart of the support we provide — working directly with NDIS participants in their homes, in our day programs, and out in the community.
It's hands‐on work that genuinely changes lives.
Some shifts you'll be helping someone prepare a meal in their SIL home.
Other shifts you'll be running an art session, going on a community outing, or supporting a school holiday day trip.
No two days are the same.
You'll work alongside a friendly, supportive team in homes and programs that are warm, welcoming, and built around what each participant wants to achieve.
We care deeply about getting this right — both for the participants we support and the people we hire.
This role combines SIL home support and day program delivery into one position.
Casual and part time options available.
Hours include weekdays, weekends, evenings, public holidays, and sleepover shifts depending on the roster.
What You'll Be Doing
Providing personal care, domestic assistance, and community access support
Supporting participants with daily living tasks and routines
Helping participants pursue goals and build their independence
Following individual support plans, behaviour support plans, and risk management strategies
Recording shift notes, incidents, and relevant observations accurately
Supporting cooking, meal prep, and household tasks
Prompting medication when needed and recording it
Running and supporting day program activities (arts, cooking, fitness, music, outings)
Working sleepover shifts in SIL homes as part of the roster
Building professional, respectful relationships with participants and families
Following all NDIS, health, and safety compliance requirements
Roster, Supervision & Reporting
Roster pattern:



fortnightly cycle, adjusted each fortnight based on availability and rostering needs
Hours include evenings, weekends, public holidays and sleepovers as standard parts of the role
Reports to: Senior Support Worker
Supervision check‐ins: every 2–3 months, or more frequently as needed
Training Provided After Hire
Induction Is Paid.
We Provide Ongoing Training In
Medication competency
Manual handling
Behaviour Support Plan (BSP) training
NGO Training Platform Modules — 2 courses per month
What You'll Need (Mandatory at Hire)
NDIS Worker Screening Check
First Aid certification
CPR certification
NDIS Worker Induction Modules (completed)
Working With Children Check (WWCC)
Driver's licence (current)
Personal vehicle
Full comprehensive car insurance
Right to work in Australia
Genuine respect for people living with disability
Clear communication and active listening
Reliability and a professional, dependable attitude
Nice to Have
Certificate III or IV in Individual Support, Disability Support, or Community Services
Previous experience in disability support, aged care, or community services
Understanding of person‐centred support, dignity of risk, and choice & control
Experience adapting activities for people with different abilities
What We Offer
Pay in accordance with the SCHADS Award
Comprehensive paid induction and training
Ongoing professional development budget
Supportive team culture where your work is valued
Flexible scheduling options across casual and part-time roles
Team events and social connection
Clear progression pathways into Senior Support Worker and other roles
6-month probation period; 2 weeks' notice once confirmed
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📌 Support Worker (Wollongong)
🏢 Superior Care Solutions
📍 Wollongong