IBISWorld Australia is seeking a dynamic Client Services skilled to own the end-to-end experience for a SMB client book, from onboarding through renewal.
You will renew and grow accounts, building commercial relationships and extracting value stories to guide product direction, while coordinating with internal teams to deliver rapid, informed responses.
A Mandarin proficiency is a plus and a client-focused mindset is essential.
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📌 Strategic Client Success Lead — Growth & Renewal (Sydney)
🏢 Ibisworld
📍 Sydney
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