Global Tech Support Analyst - Remote Epiq Company Sydney, NSW, AU
Job Description
Epiq is seeking a Global Support Services Analyst to provide 1st/2nd line support for our proprietary and third-party software solutions.
You will interact with clients and internal teams, diagnose issues, and document resolutions.
The role requires solid customer service, technical knowledge of Azure/AWS in a first-line capacity, M365 licenses, Entra, MFA and Virtual Desktops, with a two-year technical college background or equivalent experience.
Australian Citizens residing in Australia with Baseline Clearance only respond.
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📌 Global Tech Support Analyst - Remote (Sydney)
🏢 Epiq
📍 Sydney