Fintech Support & Workflow Associate (Chat & Email) (New South Wales)

Fintech Support & Workflow Associate (Chat & Email) (New South Wales)

15 Sep
|
Truebill
|
New South Wales

15 Sep

Truebill

New South Wales

Rocket Money is seeking a customer support skilled to handle inbound chat and email inquiries with empathy and clear communication. You will develop processes, manage multiple queues, and ensure timely resolutions while improving workflows for new issues.
A focus on de-escalation and clear written explanations of financial topics is essential. Join a team that values proactive problem solving, initiative, and strong cross-channel communication, with training and growth opportunities in a
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📌 Fintech Support & Workflow Associate (Chat & Email) (New South Wales)
🏢 Truebill
📍 New South Wales

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