Fintech Support & Workflow Associate (Chat & Email) (Port Macquarie)

Fintech Support & Workflow Associate (Chat & Email) (Port Macquarie)

15 Sep
|
Truebill
|
Port Macquarie

15 Sep

Truebill

Port Macquarie

Rocket Money is seeking a customer support professional to handle inbound chat and email inquiries with empathy and clear communication. You will develop processes, manage multiple queues, and ensure timely resolutions while improving workflows for recent issues.
A focus on de-escalation and clear written explanations of financial topics is essential. Join a team that values proactive problem solving, initiative, and strong cross-channel communication, with training and growth opportunities in a
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📌 Fintech Support & Workflow Associate (Chat & Email) (Port Macquarie)
🏢 Truebill
📍 Port Macquarie

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