Fintech Support & Workflow Associate (Chat & Email) (Geelong)

Fintech Support & Workflow Associate (Chat & Email) (Geelong)

15 Sep
|
Truebill
|
Geelong

15 Sep

Truebill

Geelong

Rocket Money is seeking a customer support qualified to handle inbound chat and email inquiries with empathy and clear communication. You will develop processes, manage multiple queues, and ensure timely resolutions while improving workflows for new issues.
A focus on de-escalation and clear written explanations of financial topics is essential. Join a team that values proactive problem solving, initiative, and strong cross-channel communication, with training and growth opportunities in a
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📌 Fintech Support & Workflow Associate (Chat & Email) (Geelong)
🏢 Truebill
📍 Geelong

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