Director, Scams Prevention Ops & Strategy (Melbourne)

Director, Scams Prevention Ops & Strategy (Melbourne)

15 Sep
|
Australian Financial Complaints Authority
|
Melbourne

15 Sep

Australian Financial Complaints Authority

Melbourne

AFCA is seeking a Director, SPF Operations to lead the design, implementation and evolution of AFCA's Scams Prevention Framework (SPF) external dispute resolution operating model in Melbourne. This senior role shapes strategic direction, governance, capability and performance to deliver fair, effective and compliant outcomes for consumers and small businesses.
The successful candidate will drive end-to-end dispute resolution, healthily manage stakeholder relationships within government,
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📌 Director, Scams Prevention Ops & Strategy (Melbourne)
🏢 Australian Financial Complaints Authority
📍 Melbourne

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