ASB Advice Centres (Branch Banking)
At ASB, our customers are at the heart of everything we do. Our Advice Centres are evolving to deliver more innovative, personalised, and convenient banking solutions, and we're looking for someone who is passionate about making a real difference for our customers.
We have an exciting opportunity for a customer-focused Customer Specialist to join our friendly team at our Ashburton Advice Centre on a permanent part-time basis (20 hours per week).
As a Customer Specialist, you'll support customers with a wide range of everyday banking needs while helping them get the most out of ASB's digital and self-service solutions. You'll build strong relationships, identify customer needs, and connect them with the right products, services, and advice.
This is a permanent 20-hour per week position.
Our branch is open
Monday to Friday
, with working days and hours to be discussed during the recruitment process.
We're looking for someone who:
Passionately delivers outstanding customer experiences




Builds strong relationships and rapport with ease
Learns quickly and adapts confidently in a fast-paced environment
Enjoys helping customers understand and use digital banking tools
Has a positive attitude and a genuine desire to help people achieve their goals
What's in it for you?
This is a great opportunity to start or grow your career with ASB. You'll join a supportive team environment and gain exposure to a variety of career pathways across the bank.
You'll also enjoy:
Ongoing learning and development opportunities
A diverse and inclusive team culture
Access to a wide range of employee benefits
Join a team that is United as One, working together to accelerate progress for all New Zealanders.
To serve a diverse community, we need a diverse organisation. We encourage applicants from allbackgrounds who bring unique perspectives and thinking styles that add to the culture andperformance of our team.
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📌 Customer Specialist - Ashburton (20 Hours Part Time) (Melbourne)
🏢 Asb Bank
📍 Melbourne