We are seeking an experienced Senior Case Manager to join one of Australia's most trusted brands, working within a supportive and established self-insurance team.
Full Job Description
Manage a portfolio of claims with a focus on proactive case management within this worker's compensation team. Managing end-to-end claims, with a mixture of front and tail claimswithin a self-insurance setting.
This is a permanent full-time role, with the office located in Ipswich, Queensland.
About the role
Managing a portfolio within Queensland legislation, self-insurance and business requirements to reduce outstanding liabilities and achieve cost-effective RTW (return to work) outcomes.
Engaging with key stakeholders to bring about understanding, involvement and continuous improvement with claims management.
Conducting timely and appropriate case reviews with stakeholders to ensure individual case strategies are developed, communicated and achieved
About you
Previous experience in managing end to end workers compensation claims within QLD




Empathetic professional with a sound understanding of strategic case management across a mixture of front and tail claims
Confidence and influencing skills and comfortable making decisions and problem-solving
Collaborative stakeholder management skills and enjoy regular interactions both internally and externally
Benefits
Permanent full-time opportunity with career progression opportunities
High Performing dedicated and supportive team environment
Discounted food costs
STI Bonus Structure and annual salary review
Have the opportunity to make an impact and change whilst being supported by a national, wellbeing-focused business.
Haylo People is a specialist recruitment agency supporting the Personal Injury and Insurance industries. For more information or to discuss this role and the advantages of working with our client in further detail please contact Rebecca Harris at or **********
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📌 Senior Case Manager - Self Insurance (Queensland)
🏢 Haylo People
📍 Queensland