Randstad on the Gold Coast is seeking a Head of Customer Support / Call Centre Manager for a 12-month fixed-term contract. You will lead a team of ***** professionals, balancing customer-centric service with operational excellence across phone and email channels.
The role offers a hybrid work arrangement (office Mon-Wed, WFH Thu-Fri) and a 35-hour week with 4 weeks annual leave, reporting to Senior Leadership and shaping customer experience strategy.
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📌 Head Of Customer Support - Hybrid, 35H Week, 4 Wks Leave (Gold Coast)
🏢 Randstad
📍 Gold Coast
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