17 Sep
|
Mega Music
|
Perth
About the role
As a Guitar Sales Consultant, you will be the expert our customers rely on for guidance in selecting the right instrument or equipment. Your extensive knowledge of acoustic, electric, bass guitars, and amps, along with your dedication to customer satisfaction, will ensure every customer leaves our store with a excellent experience.
Key responsibilities
- Utilise your in-depth knowledge of the history, heritage, and features of major guitar brands to assist customers
- Offer personalised advice to customers, helping them make informed decisions based on their needs and preferences
- Demonstrate and explain the differences between various brands and models, highlighting features and advantages
- Maintain excellent organisational skills to manage customer inquiries and ensure a smooth sales process
- Deliver outstanding customer service and help customers find their perfect guitar or amp
About you
- Strong ability to quickly absorb new product information and effectively communicate it to customers
- Proven experience in customer service, ideally within a retail environment or the music equipment sector
- Excellent interpersonal and communication skills to build relationships with customers and colleagues
- Ability to stay calm and composed in a busy retail setting, addressing challenges efficiently
- Confidence and organisational skills to manage all aspects of a energetic sales environment
- Attention to detail with a focus on delivering accurate and efficient service
- Computer proficiency
📌 Guitar Sales Consultant (Perth)
🏢 Mega Music
📍 Perth