About the role

As a Digital Support Specialist, you will be the bridge between our customers and sales team, potential clients, and our internal operations. Your focus will be on booking appointments from inbound leads and follow-ups, ensuring seamless client communication, and providing vital support to our queries that come across.

Key responsibilities

- Book and manage meetings for our sales representatives from warm leads provided to you

- Manage client documents and customer records

- Follow up on potential client communications to maintain engagement and move opportunities forward

- Receive training on different tools used, including AI

About you

- Outstanding organisational and time management skills

- Strong written and verbal communication abilities

- Proficiency in digital tools (CRM, invoicing software, email platforms)

- A proactive mindset with attention to detail and multitasking

- Ability to work independently and as part of a team

Benefits

- Team Morning Teas

- Free drinks and coffee

- Bonuses such as gift cards for valuable performance

- Easy to work environment

About us

Pixelz360 is a growing and dynamic digital marketing agency dedicated to delivering exceptional service to our clients.

📌 Digital Support Specialist (Brisbane)
🏢 Pixelz360
📍 Brisbane