About the role

As a Drum Sales Consultant, you will be the expert our customers rely on for guidance when selecting the right drum kit, cymbals, hardware or percussion equipment. Your knowledge of acoustic and electronic drums, cymbals, hardware and accessories, combined with a strong focus on customer service, will help ensure every customer has a great experience in store.

Key responsibilities

- Utilise your in-depth knowledge of major drum, cymbal and percussion brands to assist customers

- Offer personalised advice based on a customer's playing style, experience level, budget and musical needs

- Demonstrate and explain the differences between acoustic and electronic drum kits, cymbals, hardware, heads, sticks and accessories

- Highlight the key features and benefits of different brands and models to help customers make informed decisions





- Maintain excellent organisational skills to manage customer enquiries and ensure a smooth sales process

About you

- Strong knowledge of drums, cymbals, percussion equipment and related accessories

- Ability to quickly absorb new product information and communicate it clearly to customers

- Proven experience in customer service, ideally within retail or the musical instrument industry

- Excellent interpersonal and communication skills to build strong relationships with customers and colleagues

- Ability to stay calm and composed in a busy retail environment and deal with challenges efficiently

- Confidence and organisational skills to manage all aspects of a dynamic sales environment

- Strong attention to detail with a focus on accurate and productive service

- Computer proficiency

📌 Drums Sales Consultant (Wangara)
🏢 Mega Music
📍 Wangara