At InCasa Aged Care & Community Services, we are committed to empowering people of all ages and abilities to achieve their goals, maintain their independence and stay connected to their communities. Guided by our values of Respect, Compassion and Inclusion, we provide high-quality services that improve the wellbeing and quality of life of our clients and community members.
About the role
We are seeking an experienced Client Liaison Coordinator to support the seamless delivery of Home Care Package services across regional communities. As a key member of our team, you will coordinate client services, build solid stakeholder relationships, provide system training and contribute to positive outcomes that help older Australians live independently and with confidence.
Key Responsibilities
- Serve as a primary point of contact for clients, families and service partners ensuring responsive and professional communication
- Coordinate client onboarding, service setup, referrals and ongoing administrative support in collaboration with the clinical team
- Manage and maintain client records,
care documentation and data quality within the client management system ensuring compliance with aged care requirements
- Support regional partners and third-party providers with onboarding, training, system access and administrative guidance
- Monitor service delivery, client feedback, reviews and reporting to support quality outcomes and continuous improvement
- Assist with operational administration, project coordination, board reporting and financial processes, including invoice queries and client statements
- Build strong relationships with internal and external stakeholders to support effective service delivery across regional and remote locations
To Apply:
Click Apply Now.
Please submit a covering letter and your resume
Applicants must have the right to live and work in Australia. No visa sponsorship available
Successful applicants will be required to provide a current National Police Check and a current Australian Driver's Licence
Please note: We do not accept applications via email. We reserve the right to commence the recruitment process and extend or withdraw this advertisement prior to the closing date
📌 Client Liaison Coordinator (Beaconsfield)
🏢 InCasa Aged Care and Community Services
📍 Beaconsfield
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