Head Of Customer Service Scale & Delight Operations Launceston (Australia)

Head Of Customer Service Scale & Delight Operations Launceston (Australia)

15 Sep
|
BioPak
|
Australia

15 Sep

BioPak

Australia

Job Description
BioPak is seeking a Head of Customer Service in Sydney to lead a high-impact, hands-on operation. You will manage a ~50-person team across Australia and the Philippines, setting explicit standards and continuously improving the customer experience.
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The role focuses on building solid foundations, removing friction, and delivering a reliable, scalable service. You will evolve toward automation, partnerships, and broader service strategy over time.

📌 Head Of Customer Service Scale & Delight Operations Launceston (Australia)
🏢 BioPak
📍 Australia

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