Customer Experience Team Lead Coach & Deliver Excellence New South Wales (Australia)

Customer Experience Team Lead Coach & Deliver Excellence New South Wales (Australia)

15 Sep
|
Winc Australia
|
Australia

15 Sep

Winc Australia

Australia

Job Description
The Team Leader, Customer Experience (CX) at Winc Australia leads a skilled contact centre team to deliver outstanding customer outcomes. You will coach, mentor, and monitor performance, driving KPIs and ensuring processes align with our values.
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You'll partner with stakeholders to implement improvements, support attendance and development discussions, and foster a positive, inclusive, high-performing culture that helps customers and the business thrive.

📌 Customer Experience Team Lead Coach & Deliver Excellence New South Wales (Australia)
🏢 Winc Australia
📍 Australia

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