Remote Resolution Analyst II — Customer Tech Support (New South Wales)

Remote Resolution Analyst II — Customer Tech Support (New South Wales)

16 Sep
|
Ricoh Australia
|
New South Wales

16 Sep

Ricoh Australia

New South Wales

Ricoh Australia is seeking a Remote Resolution Specialist to deliver remote troubleshooting and coordinate service requests with a focus on customer outcomes. You'll work closely with service teams, document interactions in our CRM, and ensure timely, high-quality resolutions while upholding Ricoh's customer experience standards.

The role requires robust communication, detailed record-keeping, and the ability to prioritise multiple requests in a fast-paced environment across Australia.

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📌 Remote Resolution Analyst II — Customer Tech Support (New South Wales)
🏢 Ricoh Australia
📍 New South Wales

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