- Lead and inspire a team to support people facing mental health challenges with recovery-orientated care to achieve wellbeing goals and independent living
- Internal Opportunity | Fixed-term, full-time until 31 December 2027
- SCHADS Level 6 role
- Service: Step-Up Step-Down residential service, Gladstone

Mind strongly encourages applications from Aboriginal and Torres Strait Islander Peoples, people with a lived and living experience of mental distress and recovery, and applicants from all cultures, genders, sexualities, bodies, abilities, spiritualities, ages and backgrounds.

About the role

We are looking for a Team Leader to join the Adult Step-Up Step-Down (ASUSD) residential service in Gladstone. In this fixed-term, full time role, you will provide practice leadership and day-to-day operational oversight, supporting a dedicated team to deliver high-quality, recovery-oriented services to people living with psychosocial disability.

You will coach and mentor staff, provide practice supervision, model effective person-centred practice and work closely with clinical and community partners to support people to achieve their recovery goals.

Key responsibilities

- Lead, coach, and support a dedicated team to deliver high-quality, recovery-oriented support aligned with Mind’s Model of Recovery Oriented Practice.
- Provide practice supervision, mentoring and coaching to staff, modelling person-centred,



trauma-informed and evidence-informed practice.
- Provide direct support to clients, families and carers, supporting recovery goals, independent living skills and transition to the community.
- Oversee day-to-day service operations, including rostering, handovers, documentation, incidents, risk management, quality and compliance requirements
- Facilitate group programs that promote life skills, wellbeing, and social connection, using co-production and recovery principles.
- Work collaboratively with clinical partners, community services and other stakeholders to support coordinated responses and positive outcomes for clients.

What you’ll bring

- Tertiary qualifications (minimum Certificate IV) in Mental Health, Peer Work, Psychology, Social Work, or other health-related field.
- Demonstrated experience supporting people experiencing mental health challenges and complex needs, with knowledge of recovery-oriented, trauma-informed and family-inclusive practice.
- Proven leadership experience, with the ability to coach, mentor and develop staff and provide effective practice supervision.
- Current First Aid and CPR certification.
- Ability to provide proof of vaccination against vaccine preventable diseases or willingness to obtain required vaccinations per Queensland Health partnership.

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📌 Team Leader (Internal Applicants Only) (Gladstone)
🏢 Mind Australia
📍 Gladstone