Job Description
Join a busy team as an Administration Assistant, managing enquiries, answering calls and keeping things running smoothly for a 3-month contract.
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Be the go-to person for enquiries and make an impact from day one
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Put your people skills and digital confidence to work
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Join a rapid-paced team where every day brings something different
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Role Overview
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We're looking for an Administration Assistant to join a busy team on an initial three-month contract. You'll be the first point of contact for enquiries, answering phones, managing requests through Zendesk and providing friendly, efficient support.
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If you're a quick learner, confident with technology and enjoy a role where you can interact with people, this could be a great opportunity to get stuck in and make an immediate impact.
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About the Person
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You're organised, approachable and confident speaking with people over the phone. You pick up new systems quickly and enjoy figuring things out rather than waiting to be shown every step.
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Most importantly, you'll bring a positive attitude,



strong attention to detail and a willingness to jump in and help wherever needed.
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Key Responsibilities
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Answer and manage incoming phone enquiries
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Triage and respond to enquiries
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Direct enquiries to the appropriate team or person
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Provide accurate and professional customer service
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Maintain accurate records and update systems
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Complete general administration and support tasks
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Manage competing priorities in a busy workplace
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Skills, Knowledge and Experience
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Previous administration or customer service experience
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Confident answering phones and communicating with a wide range of people
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Strong digital skills and confidence learning new systems
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Experience using Zendesk or similar systems is advantageous
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Robust organisation and attention to detail
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Ability to learn quickly and adapt to new processes
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Friendly, proactive and team-oriented approach
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For more information please contact Elena Bacon on .

📌 Administrative Assistant South Australia
🏢 Harrison McMillan
📍 Australia