Job Description

Pre-Construction & Client Coordinator - Custom Homes

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Location: Western Sydney

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Salary: Up to $100,000 + Super

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Perks

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- Manage the client journey from signed tender through to handover and warranty
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- Join a growing custom home builder entering its next phase of expansion
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- Work closely with an experienced, growth-focused senior management team
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About the Company

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Our client is an established and growing residential builder specialising in custom homes and more complex residential projects. Supported by a highly experienced and growth-focused leadership team with a clear vision for the future, the business is entering an exciting new phase of expansion.

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With a strong pipeline of work and a genuine focus on customer experience, they are looking for an experienced residential pre-construction professional who enjoys taking ownership of both projects and clients.

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The Role

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If you have a minimum of 5 years' pre-construction experience in residential home building and enjoy managing multiple projects while building strong relationships with clients, this could be a great next step.

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You will become the key point of contact for clients from signed tender, managing them through pre-construction and approvals, staying connected throughout construction and supporting them through handover and warranty.

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Responsibilities

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- Manage the client journey from signed tender through to handover and warranty
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- Coordinate permits, approvals, council and certifier requirements and essential building documentation
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- Manage project milestones and ensure outstanding information is followed up
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- Meet clients face-to-face at head office and provide proactive updates throughout their build
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- Assist with selections and client variations where required
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- Liaise closely with Sales, Estimating, Drafting and Construction teams
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- Coordinate handover and assist with warranty and maintenance requirements
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- Maintain accurate project information and ensure clients receive a seamless experience throughout
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About You

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- Minimum 5 years' experience in residential pre-construction, permits or a similar project coordination role
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- Strong knowledge of permits, approvals, council requirements and the NSW pre-construction process
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- Ability to read residential plans and understand the construction process
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- Exceptional customer service and face-to-face client management skills
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- Strong administration, coordination and problem-solving ability
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- Confident managing multiple projects and competing deadlines
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- Proactive, organised and comfortable taking ownership of the client journey
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- Experience within custom residential building will be highly regarded
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Why Join

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- Salary up to $100K + super
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- Join a growing custom builder with a strong pipeline and ambitious plans for the future
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- Broad, diverse position where you can take genuine ownership of your clients and projects
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- Supportive senior management team who value experience, initiative and great customer service
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- Long-term career opportunities as the business continues to grow
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You must have unrestricted working rights in Australia to apply.

📌 Permits / PreCon Administrator (New South Wales)
🏢 Mckinnel Associates
📍 New South Wales