The People, Parliamentary and Communications Division has several opportunities available for Administrative Support Officers (APS4). These opportunities include roles as a parliamentary officer within the Parliamentary, Audit and Risk Branch and an Executive Assistant within the People Branch.

While the roles share common administrative and coordination responsibilities, they provide distinct support in either a parliamentary coordination environment or an executive support environment.

As an Administrative Support Officer, you will demonstrate strong organisation and communication skills, with a customer service focus, to support various administrative functions within the Division.

Within the Parliamentary, Audit and Risk Branch, the Officer will support the efficient coordination of ministerial correspondence, parliamentary documentation, submissions, and question time briefs within the Parliamentary Document Management System (PDMS). The role also provides advice and assistance to departmental staff on parliamentary document management processes and requirements.

Within the People Branch, the Officer will provide high level administrative and executive support to the Assistant Secretary, ensuring the effective and effective operation of the branch. The role manages executive workflows, coordinates priorities and commitments, and serves as a key point of contact for internal and external stakeholders.

As an Administrative Support Officer, you will be responsible for the following:

- Monitoring and actioning shared mailboxes, answering phone lines and taking relevant messages and actions items, tracking workflows, and flagging urgent or sensitive emails.
- Providing administrative and coordination support, including printing and packaging hard copy meeting packages and briefs for the Executive and Minister’s Officers, and organising meetings and events.
- Assisting with the tracking and quality assurance of correspondence,



briefs and submissions, ensuring compliance with departmental standards.
- Preparing correspondence, minutes and other written material.
- Supporting team members to deliver high-quality outcomes in a dynamic environment.
- Managing record keeping processes using departmental systems such as PDMS, in accordance with departmental processes.

In addition, roles within the Parliamentary, Audit and Risk Branch, will also be responsible for:

- Coordinating the tracking, workflow management and quality assurance of parliamentary documents, correspondence, briefs and submissions.
- Assisting with the preparation and distribution of ministerial and parliamentary documentation.
- Monitoring timeframes and ensure compliance with parliamentary document management requirements.
- Providing administrative support for PDMS users, delivering accurate advice, guidance and assistance for moderately complex enquiries.

In addition, roles within the People Branch, will also be responsible for:

- Managing the Assistant Secretary's diary, inbox and workflow priorities.
- Organising and booking travel where required and undertake relevant financial approval processes, under direction.
- Providing additional support for the branch as required, including property needs, support for Committees and coordination of branch events.

Employment at the Department of Education is subject to conditions prescribed within the Public Service Act 1999 including:

- Citizenship: Under section 22(8) of the Public Service Act 1999, employees must be Australian citizens to be employed in the APS unless the Agency delegate has agreed, in writing.
- Security Clearance: This is a designated security assessed position. The successful candidate will have the ability to obtain and maintain the required security clearance.

Contact Officers

Cate Leyland

[email protected]

(02) 6240 0032

Bernadette Murphy

[email protected]

(02) 6240 8148

📌 Administrative Support Officers (Australia)
🏢 Department Of Education
📍 Australia