The successful applicant will be responsible for a range of reception, administration and practice management duties within a well-established Physiotherapy and allied health practice located in Melbourne's south-east. For the right applicant, there is also the prospect for this position to develop into a broader Practice Manager role, with responsibility for leading the administration team and helping manage the day-to-day operations of the practice.

Key responsibilities

Managing a busy reception environment and practice diary

Providing a professional, friendly and welcoming experience for patients

Managing appointments, enquiries, payments and accounts

Liaising with external stakeholders including WorkCover, TAC, Medicare, HICAPS and private health insurers

Assisting with billing, accounts and administrative processes

Using and assisting with accounting and payroll processes through Xero

Supporting and coordinating the administration team

Assisting with staff rostering and ensuring appropriate reception coverage

Managing and improving administrative systems and processes

Working closely with the Director and clinical team

About you

Previous experience in an allied health, medical or similar professional practice

A good understanding of systems including Medicare, WorkCover, TAC, HICAPS and private health funds

Experience managing a busy practice or appointment diary





Solid administrative and organisational skills

Excellent attention to detail

A high level of initiative, common sense and problem-solving ability

Experience using Xero or similar accounting and payroll software

Experience supervising or managing administration staff

Strong communication and interpersonal skills

Confidence working independently and taking ownership of tasks and projects

About us

Centre Sports & Spinal is a well-established Physiotherapy and allied health practice located in Melbourne's south-east. The practice operates from 7.30 am to 8.00 pm Monday to Friday, as well as Saturday mornings.

A key role within a well-established and respected physiotherapy practice

The opportunity to work closely with the Director and have a genuine influence on how the practice operates

A supportive and experienced clinical team

The opportunity to improve systems, introduce new ideas and create positive change

Genuine potential to develop into, or step directly into, a Practice Manager role

Flexible working arrangements

The potential for a hybrid role combining work from the clinic and working from home

Approximately 24–32 hours per week, with flexibility for the right applicant

Thorough training and support during the transition into the role

Competitive remuneration based on experience, skills and responsibilities

#J-18808-Ljbffr

📌 Senior Receptionist / Senior Administrator – Potential Practice Manager (Melbourne)
🏢 Centre Sports & Spinal Physiotherapy
📍 Melbourne