Job Description

Ultimo, NSW | Full time | Hybrid (WFH Wednesdays optional - most of the team just prefers being in the office)

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About Refilled

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Refilled is reshaping how people access and enjoy drinks, without the single-use waste. We build a connected beverage network combining premium hardware, smart technology, and all-natural Australian-made beverages, creating hydration experiences people actually want to use.

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We handle installation, maintenance, automated restocking, and real-time analytics - so any commercial space can offer a personalised drinking experience without the operational headache.

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Businesses that partner with us get lower waste, lower costs, and clear environmental impact metrics. We're already trusted by teams at Google, Meta, Atlassian, Uber, Netflix, JP Morgan and Citibank - proof that sustainable choices can also be the better experience.

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The Role

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We're hiring our next Sales Development Representative to fuel Refilled's sales pipeline. You'll identify and qualify prospective customers, generate new business opportunities, and set the sales team up to close.

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Day to day, you'll:

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- Research and prioritise target accounts
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- Run outbound calls and email sequences
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- Respond to and convert inbound enquiries
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- Book meetings and demos for the sales team
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- Keep HubSpot accurate and up to date
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- Work closely with sales and marketing on messaging and targeting
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- Feed market and customer insights back into the team
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This role has a direct line to revenue $$$ every meeting you book moves the pipeline, and every conversation you have builds Refilled's name with organisations that care about sustainability, wellness and workplace experience.

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What You'll Bring

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- Inside sales and lead generation experience - outbound prospecting, pipeline management
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- Strong communication skills and the confidence to build rapport and handle objections
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- A business development mindset - spotting new markets, nurturing relationships, growing accounts
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- Comfort with CRM and sales engagement tools, plus basic data skills to track and optimise outreach
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- Sharp organisation and attention to detail - you can juggle a full pipeline without dropping the ball
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- Genuine motivation to work in a mission-driven, sustainability-focused business
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- Hot Tip: Tell us if you have previous B2B or SaaS experience where you outperformed your colleagues!
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Must-Haves

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- Ambition to push outside your comfort zone and grow
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- Grit to push through the hard days
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- Genuine passion for the work, for performing well, and for learning
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- No dickheads — work should be something you enjoy, not endure
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- Motivated by equity upside. If you want a salary and a 9-to-5, this isn't your place
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Sound like you? We'd love to hear from you.

📌 Sales Development Representative (New South Wales)
🏢 Refilled
📍 New South Wales