We're a growing digital marketing agency in Australia (Karma Media) looking for a technically savvy Digital Marketing Account Manager who wants to own client operations end-to-end.

About the Role:

You'll sit between our clients and our specialist team, making sure nothing gets lost, clients feel looked after, and projects move forward quickly. This is a client-facing operations role for someone who loves both hands-on marketing work and coordinating a team.

Key Responsibilities:

- Own client communication across WhatsApp and email
- Manage new client onboarding from start to finish
- Turn client requests into explicit projects and internal tasks
- Set up and troubleshoot Meta Business Manager, Pages, ad accounts, and Pixels
- Assist with Google Ads, tracking, CRM, and landing page setup
- Coordinate media buyers, designers, developers, and other specialists
- Jump on Zoom calls with clients to resolve access or technical issues




- Manage reporting dashboards and performance updates
- Take ownership of problems and drive them through to resolution

We're looking for someone who:

- Has digital marketing agency experience
- Understands Meta Ads and Google Ads hands-on
- Is highly comfortable with Meta Business Manager
- Communicates confidently and professionally with senior clients
- Loves operations and project management
- Is comfortable with AI and modern marketing tools
- Takes ownership rather than simply forwarding messages

How to Apply:

- Send a short Loom video (2-3 minutes) introducing yourself, your digital marketing experience, the clients you've managed, and why you'd be a great fit. Include the Loom link in your application message.

📌 Digital Marketing Account Manager (Australia)
🏢 Vision Infrastructure Group Services
📍 Australia