Triage Manager: Lead a New, Risk-Based Intake Unit (Melbourne)

Triage Manager: Lead a New, Risk-Based Intake Unit (Melbourne)

16 Sep
|
Victorian Early Childhood Regulatory Authority
|
Melbourne

16 Sep

Victorian Early Childhood Regulatory Authority

Melbourne

Victorian Early Childhood Regulatory Authority (VECRA) seeks an experienced Triage Manager to rapidly establish the current Triage Unit and its functions in Melbourne. You will design and operationalise a risk-based triage model to ensure early escalation of immediate risks and respectful engagement with complainants.

You will lead a change management process, recruit a small team, develop new processes and KPIs, and implement triaging of defined incoming notifications under the Education and Care

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📌 Triage Manager: Lead a New, Risk-Based Intake Unit (Melbourne)
🏢 Victorian Early Childhood Regulatory Authority
📍 Melbourne

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