Front of House Coordinator | Sydney - onsite Arup Sydney, New South Wales, Australia

Joining Arup

Arup’s purpose, shared values and collaborative approach have set us apart for 80 years, guiding how we shape a better world.

Join Arup’s Office Services team onsite as a key member supporting the NSW/ACT offices in delivering exceptional workplace and facilities management services. In this front-desk based role, you will be the first point of contact for clients, visitors, and colleagues- championing a warm, professional, and seamless experience aligned with Arup’s values. You will also play a key role in fostering collaboration, enhancing office operations, and driving continuous improvement across our workplace experience.

The Opportunity

- Provide a qualified and welcoming experience to all clients, visitors, and staff, ensuring their needs are met with efficiency and care.
- Manage key reception duties including visitor registration, meeting room readiness, in-room service delivery, and lounge area presentation.
- Support Arup members by assisting with access cards, lockers, mail coordination, pool car bookings, and providing general office guidance.
- Collaborate with the broader Office Services team to ensure smooth daily operations and a consistent standard of service across the workplace.
- Assist in delivering events, exhibitions, and activations while identifying opportunities for service and operational improvements.

At Arup, you belong to an extraordinary collective – in which we encourage individuality to thrive. Our strength comes from how we respect, share and connect our diverse experiences, perspectives and ideas.

You will have the opportunity do socially useful work that has meaning – to Arup,



to your career, to our members and to the clients and communities we serve.

Is this role right for you?

- Experience in a front-of-house, customer service, or concierge role in a corporate or hospitality environment.
- Strong attention to detail with a commitment to delivering high standards and a polished experience for clients and colleagues alike.
- A collaborative and adaptable approach, thriving in a team environment and embracing change with positivity.
- Excellent communication and interpersonal skills with the ability to engage with a diverse range of stakeholders.
- Integrity, professionalism, and a proactive mindset toward improving workplace experience and service delivery.

What we offer you

At Arup, we care about each member’s success, so we can grow together.

Guided by our values, we provide an attractive total reward package that recognises the contribution of each of our members to our shared success. As well as competitive, fair, and equitable pay, we offer a career in which all of our members can belong, grow and thrive – through benefits that support health and wellbeing, a wide range of learning opportunities and many possibilities to have an impact through the work they do.

We are owned in trust on behalf of our members, giving us the freedom, with personal responsibility, to set our own direction and choose work that aligns with our purpose and adds to Arup’s legacy. Our members collaborate on ambitious projects to deliver remarkable outcomes for our clients and communities. Profit Share is a key part of our reward, enabling eligible members to share in the results of our collective efforts.

Up to $85k inclusive of superannuation, experience dependent.

#J-18808-Ljbffr

📌 Front Of House Coordinator | Sydney - Onsite
🏢 Arup
📍 Sydney