Job Description

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- Diagnose and resolve technical and functional issues in a timely manner to minimize operational downtime.
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- Investigate system errors, perform root cause analysis, and implement corrective actions.
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- Configuration and Maintenance:
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- Engagement in system upgrades, patches, and routine maintenance to ensure optimal system performance.
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- Integration and Data Management:
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- Support the integration of Körber WMS with ERP, TMS, and other third-party systems.
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- Monitor and resolve issues related to data flows between systems.
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- Ensure accurate inventory and transactional data in the system.
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- Documentation:
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- Develop and maintain comprehensive documentation, including user guides, SOPs, and support processes.
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- Collaborate with warehouse operations, IT teams, and external vendors to identify system enhancements.
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- Analyse workflows and recommend process improvements to drive efficiency.
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- Stay up to date on Körber WMS features and industry best practices.
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- Skills:
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- Experience:
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- 2–5 years of experience in WMS support, with expertise in Körber Warehouse Advantage (preferred).
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- Experience with system integrations (e.g., ERP) and warehouse workflows.
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- Technical Skills:
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- Proficiency in SQL, scripting, or related database query tools.
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- Knowledge of APIs and EDI for system integrations.
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- Familiarity with reporting and analytics tools.
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- Technical Skills:
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- Strong problem-solving and analytical skills.
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- Excellent communication and interpersonal skills.
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- Ability to work independently and in a team workplace.
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📌 Technical Consultant (Queensland)
🏢 Sonata Software
📍 Queensland