Senior Administrative Assistant (Clinic Coordinator) - Full time or Part Time

Senior Administrative Assistant (Clinic Coordinator) - Full time (38 hours per week) or part-time (22.5hrs per week)

The Company:

Second Skin is an Australian company that manufactures custom-made dynamic splints and compression garments for clients with neurological conditions, musculoskeletal and trauma injuries, lymphoedema and vascular issues. The Company provides a unique service to the clients with ongoing support for clients often over many years. To find out more about Second Skin, please visit our website:

Our Melbourne Team based in Notting Hill is currently looking for an enthusiasticfull timeor part time Clinic Coordinator with immediate start.

The successful applicant will thrive in a team environment and have a minimum of 5 years’ experience in administration and customer service roles. It is a great opportunity to use your technical, communication, critical thinking and teamwork skills and really make a difference!

Duties and responsibilities

Assist in the organisation and management of client appointments at our clinics across Australia including complex diary management and ERP systems

Answer client and referring health professionals’ queries

Manage telephone and email contact with health professionals, clients with disabilities and their families/carers, funding bodies and the NDIS





Process client quotes and orders

Provide clinic support to our senior therapist and therapy assistant at our Melbourne office and liaise with clinic staff at our other Second Skin offices

Experience and skills required

Minimum 5 years’ experience in administration role

High level of verbal and written communication skills

Organised with the ability to prioritise tasks and meet tight deadlines

Demonstrate excellent problem-solving and high attention to detail

Have a "can do" attitude and a focus on providing excellent service to both our internal and external clients and ability to be flexible within the team

Proficient with Microsoft Office suite and ability to adapt to new software

Understanding of NDIS (role, functions and funding) is desirable

Police clearance

Working with Children Check

NDIS Worker Screening Check

Residency visa or right to work in Australia

Current driving licence and use of a car to drive to external clinics if required

The successful applicant will be required to follow the Company's vaccination policy to be able to perform all aspects of the role

Thank you for your time in applying for this position.

Please note: Only candidates who meet the above criteria with the appropriate skills and experience, who are selected for interview, will be contacted directly.

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📌 Senior Administrative Assistant (Clinic Coordinator) - Full time or Part Time (Melbourne)
🏢 Second Skin
📍 Melbourne