MSP Service Desk Engineer: First-Contact Support (Brisbane City)

MSP Service Desk Engineer: First-Contact Support (Brisbane City)

16 Sep
|
Professional Search Group (PSG)
|
Brisbane City

16 Sep

Professional Search Group (PSG)

Brisbane City

Qualified Search Group (PSG) is seeking a Service Desk Engineer to join its Perth-based support team. You will be the first point of contact for managed services clients, owning tickets from report to resolution and balancing reactive troubleshooting with proactive management to ensure first-time resolution and a great client experience.

The role requires MSP experience, strong communication, and the ability to work independently or with a team.

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📌 MSP Service Desk Engineer: First-Contact Support (Brisbane City)
🏢 Professional Search Group (PSG)
📍 Brisbane City

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