Hormonal Health Specialist Centre is a Drummoyne-based specialist clinic focused on specialized diabetes and endocrine service. The centre provides tailored, evidence-based care to support patients managing hormonal and metabolic health concerns.

Role Description This is a casual, on-site Medical Office Receptionist role based in Drummoyne, NSW. The Medical Office Receptionist will be the first point of contact for patients, greeting visitors, managing check-in and check-out processes, and answering phone and email inquiries in a professional manner.

Daily responsibilities include scheduling and confirming appointments, maintaining accurate patient records, and supporting clinicians with the smooth flow of the clinic. The role also involves handling basic billing inquiries, assisting with insurance-related information collection, and coordinating with other team members to ensure a calm and welcoming environment. The receptionist will help maintain a tidy front office, manage incoming and outgoing mail, and follow clinic policies and confidentiality requirements.

Qualifications

Solid reception and front-desk capabilities,



including Receptionist Duties and experience in a Medical Office or similar healthcare setting.

Demonstrated Phone Etiquette skills, with a clear, courteous, and professional communication style.

Proficiency in Appointment Scheduling using practice management or booking systems, Applicants with experience using Genie/ Gentu will be strongly considered .

Ability to quickly learn clinic-specific billing and referral requirements.

Excellent interpersonal skills, with a patient-centered approach and ability to work respectfully with people from diverse backgrounds.

Competence with standard office software and electronic medicalrecord systems, or willingness to learn new digital tools.

Strong organizational skills, reliability, and the ability to manage multiple tasks in a busy clinical environment.

Previous experience in medical reception, healthcare administration, or customer service is highly regarded; relevant certificates in medical administration are an advantage.

Pay: $42.00 per hour

Application Question(s)

- Are you willing to undergo a background check ?

Work Authorisation:
- Australia (Required)

Work Location: In person

📌 Medical Office Receptionist (Drummoyne)
🏢 Hormonal Health Specialist Centre
📍 Drummoyne