About Plus NDIS Care

Plus NDIS Care is a growing disability support provider committed to professional, respectful and participant-centred NDIS services. We are seeking an organised and caring NDIS Admin & Intake Coordinator to support participant enquiries, onboarding, service administration and day-to-day operations.

About the Role

You will be one of the first points of contact for participants, families and referral partners. Working closely with the NDIS Operations & Compliance Manager and Director, you will help ensure that enquiries, participant documentation, service bookings, records and administrative processes are managed accurately and professionally.

Key Responsibilities

· Respond professionally to participant, family and referral enquiries.

· Coordinate new participant intake and onboarding.

· Collect, check and maintain participant information and documentation.

· Assist with Service Agreements, consent forms and participant records.

· Liaise with participants, families, Support Coordinators and Plan Managers.

· Assist with Support Worker scheduling, rostering and service changes.

· Monitor progress notes, service records and outstanding documentation.

· Assist with NDIS invoicing and claiming administration.

· Maintain worker documentation and compliance records.

· Assist with incident, complaint and feedback documentation.

· Maintain accurate information in client/NDIS management systems.

· Provide administrative support to the Operations Manager and Director.





· Assist with referral follow-up and participant communication.

About You

· Previous experience in NDIS administration, disability services, aged care or allied health will be highly regarded.

· Understanding of NDIS participants and service-delivery environments.

· Robust administration, record-management and organisational skills.

· Excellent telephone, email and interpersonal communication skills.

· High attention to detail and ability to manage multiple priorities.

· Competence with Microsoft Office and willingness to learn NDIS/client-management systems.

· Knowledge of Service Agreements, participant intake, rostering, invoicing or NDIS administration will be highly regarded.

· Current NDIS Worker Screening Check, or ability to obtain one, and appropriate Australian working rights.

· Korean/English bilingual capability is advantageous but not essential.

Why Join Plus NDIS Care?

You will join Plus NDIS Care at an important stage of growth and have the opportunity to develop with the organisation. The position is designed to begin part-time, with the potential for increased hours and career progression as participant numbers and services expand.

How to Apply

Please submit your resume and a short cover letter outlining your relevant NDIS/disability-sector experience, participant or client-service experience, availability and why you are interested in joining a growing NDIS provider.

Pay: $35.00 – $40.00 per hour

Expected hours: 15.0 – 20.0 per week

Work Location: Remote

📌 NDIS Admin & Intake Coordinator (Hornsby)
🏢 Plus Health Clinic
📍 Hornsby