Employment Type: Permanent Full Time

Position Classification: Administration Officer Level 5

Location: Nepean Hospital

Remuneration: $82,337.78 - $84,205.25 per annum

Hours Per Week: 38

Requisition ID: REQ686013

Applications Close: 29/09/2026

With CORE Values of Collaboration, Openness, Respect and Empowerment,

working with us will ensure your professional life is provided every opportunity to succeed and develop in your chosen career role.

About Us

Nepean Blue Mountains Local Health District (NBMLHD) is an exceptional environment to advance your career while enhancing your skills and expertise. As a recognised leader in the healthcare industry, we deliver a comprehensive range of public health services across the Nepean, Blue Mountains, and Lithgow Regions.

Nepean Hospital is a teaching hospital that provides tertiary referral services in emergency care, coronary care, diagnostics, gynaecology, paediatric, neonatal intensive care/ICU, maternity, mental health, rehabilitation, and surgery. The Nepean Campus has recently experienced tremendous growth and aims to support communities within and outside of Sydney’s western suburbs, providing world-class clinical facilities, services, and care.

Join a team dedicated to delivering exceptional patient care and helping patients access the services they need. As an Outpatients Clerical Coordinator at Nepean Hospital, you will play a key role in managing the administrative services that support effective, patient-centred and accessible outpatient care.

In this role, you will coordinate administrative resources, optimise clinic operations, maintain high standards of data quality, and support compliance with NSW Health, Local Health District and Ambulatory Care Services requirements. You will also contribute to improved patient access, service performance,



activity-based funding outcomes and revenue integrity through effective workforce coordination, clinic utilisation, performance monitoring and continuous service improvement.

If you are organised and proactive with a passion for service excellence, we encourage you to apply!

Benefits available to eligible NBMLHD employees

- Accrued Day Off (ADO)

- Opportunity for extra tax savings through Salary Packaging

- Novated Leasing

- Great education opportunities through Education Training Service which offers over 110 courses each year

- Access to our Employee Assistance Program (EAP) for staff and family members

- Fitness Passport

NBMLHD is committed to creating a diverse and inclusive environment which reflects the community we serve. We encourage candidates from all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTIQA+, Cultural and Linguistically Diverse (CALD) people, neurodiverse individuals, and people with disabilities to apply.

NBMLHD is committed to implementing the child safe standards. For more information, please click here Child Safe Standards For assistance with applying through the NSW Health Career Portal please click here.

What you will bring to the role

1. Relevant qualifications in administration, such as a Certificate III or IV in Health Administration, Business Administration or a related field,



or equivalent experience working in a healthcare administrative setting.
2. Demonstrated experience supervising and coordinating administrative staff within a busy healthcare setting, including managing workloads, supporting staff development and maintaining service standards.
3. Demonstrated experience in the management and coordination of outpatient services, including clinic scheduling, referral pathways, waiting lists, patient administration systems and billing processes.
4. Demonstrated ability to review service activity, identify issues and contribute to improvements in administrative processes, patient flow and service delivery.
5. Highly developed organisational skills with the ability to manage competing priorities, meet deadlines and respond effectively to changing operational requirements.
6. Well-developed communication and interpersonal skills with the ability to build effective working relationships and work collaboratively with clinicians, managers, staff and external agencies.
7. Demonstrated experience using patient administration, reporting and business systems, including iPM, Microsoft Office applications and other relevant NSW Health systems.
8. The ability to use initiative and problem-solving skills when managing operational issues and responding to patient, staff and service requirements.

Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified and must not exceed the duration or conditions associated with the current visa.

Need more information?

- Click here for the Position Description
- Find out more about applying for this position For role related queries or questions contact Amanda Chapman on [email protected]

📌 Outpatients Clerical Coordinator - Women and Children’s (Australia)
🏢 NSW Health
📍 Australia