- Deliver outstanding service and act as a key point of contact for Product Administration enquiries
- Prepare and manage client correspondence and account maintenance requests
- Investigate, resolve and escape operational issues in a timely manner
- Reconstruct historical cost base information to support CGT reporting requirements
- Analyse and interpret complex data, identifying and resolving discrepancies
- Support quarterly and annual tax reporting processes and liaise with external providers
- Calculate and process client-facing and platform service fees
- Manage account closures and support MDA compliance, monitoring and reversion activities
- Partner with Reconciliations and Corporate Actions teams to ensure data integrity and service quality
- Contribute to process improvement initiatives, risk management activities and regulatory compliance obligations

Requirements

- Experience within the financial services industry
- Strong analytical and problem-solving skills with the ability to interpret data and investigate issues
- Excellent organisational skills with the ability to prioritise competing deadlines
- Strong written and verbal communication skills and the ability to build effective stakeholder relationships
- Ability to work independently while contributing positively to a cooperative team environment
- Intermediate Microsoft Office skills, particularly Outlook, Excel and Word




- A proactive mindset with a focus on continuous improvement and service excellence
- Understanding of Corporate Actions and their impact on cost bases (desirable)
- Knowledge of various asset classes and portfolio reconstruction (desirable)
- Experience using Iress IPS (desirable)

Core Competencies

Demonstrates strong analytical and problem-solving capabilities, with a focus on data interpretation and operational issue resolution. Proficient in managing client correspondence and account maintenance while ensuring compliance and service excellence in the financial services industry.

Highest-signal resume keywords

- Financial Services Experience
- Data Analysis and Interpretation
- Client Correspondence Management
- Microsoft Office Proficiency
- Corporate Actions Knowledge

ATS Optimization Keywords

Hard Skills

- Data Analysis
- Cost Base Reconstruction
- Tax Reporting Support
- Operational Issue Resolution
- Service Fee Calculation

Soft Skills

- Analytical Skills
- Organisational Skills
- Written Communication
- Verbal Communication
- Team Collaboration

Industry Keywords

- Product Administration
- MDA Compliance
- Reconciliations
- Corporate Actions
- Asset Classes

Tools & Technologies

- Microsoft Outlook
- Microsoft Excel
- Microsoft Word
- Iress IPS

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📌 Administration Services Officer (New South Wales)
🏢 Jobtailor
📍 New South Wales