Village Baxter – Frankston South

Are you someone who genuinely enjoys welcoming people and creating a sense of calm, connection and professionalism from the very first hello?

Village

Baxter is seeking a warm, organised and people-focused receptionist to join our team in a part-time job share role (working Wednesday to Friday), with flexibility to cover leave for our other receptionist when required. As the first point of contact for residents, families, visitors and staff, the successful applicant will play an important role in shaping the daily experience of those in our Village community.

About the role

- Front desk reception and telephone enquiries
- Welcoming residents, families, contractors and visitors
- Providing administrative support to the broader team
- Coordinating our Australia Post Community Mail Centre including receiving and sorting bulk mail and receiving parcel deliveries and assisting with their dispatch to Residents and other Village Departments
- General office tasks including extensive use of Microsoft office programs and databases
- Flexibility to provide additional leave coverage when needed
- This is an on-site, in-person role working within office hours (8am to 4pm)

About you

- Friendly, professional and a genuine desire to make a positive difference in the lives of older people
- Confident communicator with solid customer service skills
- An energetic people focused person who enjoys direct engagement with others consistently throughout the workday




- Highly organised and experienced with Microsoft 365 software and business phone systems
- Calm under pressure and able to manage competing priorities
- Available to work collaboratively in a job-share arrangement
- Willing to undertake a national police check and to provide evidence of annual seasonal influenza vaccination
- Preferably available for an immediate start
- Demonstrated experience using software platforms such as Canva to design and produce high-quality forms, flyers, newsletters, brochures and other communication materials is desirable

Experience in health care, aged care, retirement living or community services will be highly regarded, though is not essential.

About us

At Village Baxter, we are committed to ensuring the highest standards in care, services, and the environments where people live and work. We offer weekly pay, payday super as well as generous salary packaging. We provide training, access to our Employee Assistance Program and free on-site car parking.

To apply

If you are looking for meaningful part-time work within a values-driven organisation that makes a genuine difference every day, we would love to hear from you! Please ensure that your application includes a cover letter of no more than one page and that you clearly indicate your work availability. Please note that shortlisted candidates may be asked to submit a short video response.

To find out more about the role, view the Position Description here:

https://villagebaxter.complicare.com.au/module/159/page/06ce5d3f-5dae-4eba-bb86-5a00dc67cf2d.md

📌 Reception (Frankston South)
🏢 The Village Baxter
📍 Frankston South